Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from innotak.com (the “Site”).

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.

  • Log files track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (such as credit card details processed securely by our payment providers), email address, and phone number. We refer to this information as “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

How we use your personal information

We use the Order Information that we collect to:

  • Fulfill orders placed through the Site (including processing payments, arranging shipping, and providing order confirmations);

  • Communicate with you;

  • Screen orders for potential risk or fraud; and

  • Provide information or marketing communications, in line with the preferences you have shared with us.

We use the Device Information that we collect to help screen for potential risk and fraud (particularly IP addresses) and to improve and optimize our Site, including by generating analytics about how customers browse and interact with the Site and assessing the effectiveness of marketing and advertising campaigns.

Sharing your personal information

We share your Personal Information with third parties to help us operate the Site and provide our services, as described above. For example:

We may also share your Personal Information to comply with applicable laws and regulations, to respond to lawful requests (such as subpoenas or court orders), or to protect our rights.

We do not sell personal information.

Behavioral advertising

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications that may be of interest to you.

You can opt out of targeted advertising using the links below:

You can also opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we receive a Do Not Track signal from your browser.

Your rights

If you are a European resident, you have the right to access personal information we hold about you and to request that your personal information be corrected, updated, or deleted. To exercise these rights, please contact us using the information below.

Please note that your information may be transferred outside of Europe, including to Canada and the United States, in order to process orders and operate our business.

California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These rights include the right to request access to, correction of, or deletion of your personal information, and the right to opt out of the sale or sharing of personal information.

We do not sell or share personal information as defined under the CCPA/CPRA.

To exercise your rights, please contact us using the information below. We may need to verify your identity before processing your request.

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you request that this information be deleted, subject to legal and regulatory requirements.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

Contact us

For more information about our privacy practices, questions, or complaints, please contact us by email or mail using the details below:

INNOTAK
[Re: Privacy Compliance Officer]
2105 Vista Oeste NW
Suite E #2103
Albuquerque, NM 87120
United States

Email: sales@innotak.com